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Pictusweb s.r.o. | Nábrežná 42, 940 02 Nové Zámky | Company ID: 54 631 068 | Tax ID: 2121741424 | Effective date: 01.03.2026
1.1. These General Terms and Conditions (hereinafter "GTC") regulate the rights and obligations between Pictusweb s.r.o. as the provider of the FleetSync service and any natural or legal person using the service (hereinafter "User"). 1.2. FleetSync is a web-based SaaS platform for fleet management that automates tracking of maintenance deadlines, insurance, technical inspections, and other vehicle-related obligations (hereinafter "Service"). 1.3. The User agrees to these GTC upon account registration and when ordering the Service. Use of the Service without consent to the GTC is not possible. 1.4. The Provider reserves the right to unilaterally amend the GTC. The User will be notified by email at least 14 days before the amendments take effect. If the User disagrees, they may terminate the Service before the amendments take effect.
2.1. Service – the FleetSync web application including all functionalities according to the selected plan. 2.2. Account – user account created during registration through which the User accesses the Service. 2.3. Organization – legal or natural person–entrepreneur under which vehicles and users are registered within the Service. 2.4. Plan – pricing plan (Free, Basic, or Business) that determines the scope of available functionalities and Service limits. 2.5. Billing period – monthly or annual period for which the User pays for the Service. 2.6. Notification – automated alert (email or SMS) sent to the User about an upcoming deadline or obligation.
3.1. FleetSync provides: tracking of STK, emission test, tire change, service inspection, insurance, highway vignette, and other deadlines; automated notifications (email and/or SMS); overview dashboard; expense and mileage tracking; user and access management. 3.2. The Service is available in three plans: a) Free – 1–3 vehicles, 1 user, email notifications only, limit 10 notifications, basic dashboards. Account deactivated after limit reached. b) Basic – €2/vehicle/month (approx. 17% discount for annual billing), 1–3 vehicles, 2 users, email + SMS, limit 200 notifications/year, expense and mileage tracking. c) Business – €3/vehicle/month (annual discount available), 4+ vehicles, up to 50 users, email + SMS, limit 1,000 notifications/year, unlimited custom notification types, advanced dashboards, custom templates, employee private vehicle tracking. 3.3. The Provider reserves the right to modify functionalities, limits, and prices. The User will be notified in accordance with Article 1.4.
4.1. The contractual relationship arises upon completing registration and confirming consent to these GTC and the Privacy Policy (GDPR). 4.2. Registration includes: providing organization and contact details, creating login credentials (email, password), verifying email and phone via verification code, agreeing to GTC and GDPR. 4.3. The User must provide truthful, complete, and current information and update it promptly upon changes. 4.4. One email may be assigned to only one account. 4.5. The User is responsible for keeping login credentials confidential and for all activities performed through their account.
5.1. The Free plan requires no payment. 5.2. For paid plans (Basic, Business), the User pays via bank transfer or Stripe payment gateway. 5.3. Pricing is based on the selected billing period: monthly – billed at the start of each month; annual – billed once at the start of the annual period with approx. 17% discount. 5.4. All prices are in EUR. The Provider is not a VAT payer. 5.5. Tax documents (invoices) are sent electronically to the registered email. 5.6. In case of payment delay, the Provider may restrict or suspend access to the Service. 5.7. No setup fees or account creation fees are charged.
6.1. The Provider undertakes to: ensure Service availability (target 99% uptime per calendar month, excluding planned maintenance); notify about planned outages; protect personal data in compliance with GDPR and Act No. 18/2018 Coll.; provide customer support via email. 6.2. The Provider may: temporarily limit or interrupt the Service for maintenance; suspend or cancel accounts violating the GTC; modify Service functionality. 6.3. The Provider is not liable for damages caused by: internet outage on the User's side; incorrect data entry by the User; notification non-delivery caused by third parties; force majeure.
7.1. The User has the right to: use the Service within the selected plan; change the plan at any time; request account cancellation; access and export their data. 7.2. The User must: use the Service in compliance with Slovak law and these GTC; not use the Service for illegal purposes; not interfere with technical infrastructure; not use automated tools without consent; maintain data accuracy. 7.3. The User acknowledges that FleetSync is an auxiliary tool for tracking deadlines and obligations. The Provider bears no responsibility for consequences of missed deadlines, fines, sanctions, or other damages arising from the User's failure to meet legal obligations.
8.1. The contract is concluded for an indefinite period. 8.2. Termination by the User: The User may request account cancellation at info@pictusweb.sk or through settings. Monthly billing: account cancelled at the end of the current period. Annual billing: account cancelled at the end of the annual period. Unused prepaid portion is non-refundable. 8.3. Termination by the Provider: The Provider may cancel accounts for serious GTC violations. The Provider may discontinue the Service with 60 days' notice, refunding the proportional prepaid amount. 8.4. After termination, data is retained for 30 days for export, then permanently deleted.
9.1. Consumers may withdraw from the contract without reason within 14 days of conclusion (Act No. 102/2014 Coll.). 9.2. The right to withdraw expires if the User expressly consented to start receiving the Service before the withdrawal period expired (§ 7 para. 6 letter l) of Act No. 102/2014 Coll.). 9.3. Withdrawal must be sent in writing or by email to info@pictusweb.sk. 9.4. In case of valid withdrawal, the Provider will return all payments within 14 days using the same payment method.
10.1. The User may complain about: Service unavailability exceeding guaranteed uptime; notification system malfunction demonstrably caused by the Provider; incorrect billing. 10.2. Complaints must be submitted by email to info@pictusweb.sk with a description of the defect. 10.3. The Provider will resolve complaints within 30 days. 10.4. For justified complaints, the Provider will: fix the defect; provide a discount; or refund the proportional amount.
11.1. The Provider processes personal data in compliance with GDPR and Act No. 18/2018 Coll. 11.2. Detailed information is in the Privacy Policy on the Service's website. 11.3. All data is stored on servers within the European Union.
12.1. The FleetSync Service, its source code, design, graphics, texts, logos, and other content are protected by copyright. 12.2. The User acquires a non-exclusive, non-transferable right to use the Service during the contract term. 12.3. Without written consent, the User may not: copy, modify, or distribute any part of the Service; reverse engineer, decompile, or disassemble the Service; remove copyright notices.
13.1. The Provider's total liability is limited to the amount paid by the User in the last 12 months. 13.2. The Provider is not liable for: indirect, incidental, or consequential damages; lost profits or data loss; damages caused by third parties or force majeure. 13.3. These limitations do not apply in cases of intentional misconduct or gross negligence.
14.1. The parties will attempt to resolve disputes amicably. 14.2. Consumers may contact: Slovak Trade Inspection (SOI), Bajkalská 21/A, 827 99 Bratislava, www.soi.sk; Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr. 14.3. Disputes shall be resolved by the competent courts of the Slovak Republic. 14.4. These GTC are governed by Slovak law: Act No. 513/1991 Coll. (Commercial Code), Act No. 40/1964 Coll. (Civil Code), Act No. 102/2014 Coll. (consumer protection in distance selling), Act No. 18/2018 Coll. (personal data protection).
15.1. Invalidity of any provision does not affect the validity of others. 15.2. These GTC take effect upon publication on the Service's website. 15.3. The current version of the GTC is always available on the FleetSync website. 15.4. In case of conflict between the Slovak and foreign language version, the Slovak version prevails.
Pictusweb s.r.o. Nábrežná 42, 940 02 Nové Zámky, Slovak Republic Company ID: 54 631 068 | Tax ID: 2121741424 Email: info@pictusweb.sk Phone: +421 948 024 638 Web: pictusweb.sk
These general terms and conditions (hereinafter referred to as "GTC") regulate the rights and obligations of the contracting parties arising from the purchase contract concluded between the Buyer - Consumer and the Seller. The subject of the purchase contract is the purchase and sale of online products through the website www.pictusweb.sk, or products in electronic form uploaded on electronic data carriers. Seller: Pictusweb, s.r.o., Nábrežná 42, 940 02 Nové Zámky, Slovakia, company registered in the Commercial Register of the District Court Nitra, section: Sro, file number: 57457/N. Email: info@pictusweb.sk Company ID: 54 631 068 Tax ID: 2121741424 The company is not a VAT payer. Bank connection: Fio banka IBAN: SK68 8330 0000 0022 0221 4313 BIC: FIOZSKBAXXX Pictusweb, s.r.o. is registered in the commercial register of the District Court Nitra: Section: Sro File number: 57457/N Buyer - hereinafter referred to as consumer - is a natural person who, when concluding and fulfilling this purchase contract, does not act within the scope of their business, employment or profession, or an entrepreneur - legal entity who, when concluding and fulfilling the consumer contract, acts within the scope of their commercial activity or other business activity. Legal relations of the seller with the buyer who is an entrepreneur, not expressly regulated by these GTC or the contract between the seller and buyer, are governed by the relevant provisions of Act No. 513/1991 Coll., the Commercial Code as amended, as well as related regulations. In case of any differences between the GTC and individual contract, the contract text takes precedence. Products - represent online services for creating websites and e-shops and consulting in the field of software development;
The consumer proposes to conclude a contract with the seller by sending an order through the website www.pictusweb.sk. The condition for validity of the electronic order is filling in all prescribed data and requirements requested when filling out the order. The order is a proposal for a purchase contract. The conclusion of the purchase contract occurs by accepting the proposal to conclude the purchase contract by the Seller, whereby the Seller does not carry out formal confirmation of the order, the proposal to conclude the purchase contract from the Consumer is accepted by a factual act - i.e. by delivering the Product to the Consumer's email address. By placing an order, the Buyer expresses their agreement with the general terms and conditions for delivery of the Product declared by the Seller. Relations between the Buyer and Seller are governed by these general terms and conditions, which are binding for both parties, the Civil Code (Act No. 40/1964 Coll. as amended) and legal regulations of the Slovak Republic, unless the contracting parties agree otherwise. Disputes arising from the relationship between the Consumer and Seller are subject to the jurisdiction of Slovak Republic courts and are decided in accordance with valid and effective legal regulations.
Individual products result from the current offer.
The Buyer undertakes to pay the purchase price stated in the order with the Seller for the ordered Product valid at the time of ordering the Products. All prices are without VAT, as the company is not a VAT payer. The Seller reserves the right to printing errors. The purchase price will be considered paid only after crediting the entire purchase price for a separate part of delivery to the Seller's current account. The Seller reserves ownership rights to the goods until full payment of the purchase price. The invoice issued based on the purchase contract between the Seller and Buyer is simultaneously a tax document and is sent to the Buyer electronically. Upon request of the Buyer, the invoice can also be sent by mail. Receipt of goods by the Buyer is possible only after its full payment, unless agreed otherwise. Receipt of the product means receipt of access data to products through email communication.
Products that are the subject of sale on this page are the exclusive intellectual property of author Peter Varga under the Copyright Act, Act No. 185/2015 Coll. as amended, and only the author has exclusive personal and property rights to these works under provisions §§ 19 and 20 of the cited law. The Seller as license acquirer from the author sells the author's works with his consent exclusively for personal purposes of consumers. The Buyer - Consumer is entitled to use the provided Products exclusively for their own personal purposes, i.e. for purposes that are not directly or indirectly commercial. The Buyer - Consumer is not entitled to make Products available to the new public in any way, i.e. distribute or mediate to third parties, is not entitled to process, modify, reproduce and publicly distribute products without the author's consent. In case of violation of the author's copyright in any form and manner, the Seller (as well as the author himself) is entitled to demand a contractual penalty from the Buyer, which will be calculated as the product of the price of online products at the time of contract conclusion and persons to whom the Seller's online products were made available through unauthorized activity of the Buyer.
The Buyer will pay the purchase price for provided online products and services in advance by transfer to the bank account stated on the Seller's website. Payment is made to the seller's account held at Fio bank. For payment by bank transfer in advance to the account, the delivery period begins on the day the payment is credited to the Seller's account. The delivery period may be extended appropriately to circumstances if the delay is caused by circumstances not caused by the seller. In case of extending the delivery period, the seller will notify the Buyer of the expected delivery date and will request approval from the buyer.
In case of occurrence of a defect in the Seller's online products: 1) If it is a defect that can be removed depending on the nature of the provided performance, the Buyer has the right to have it removed free of charge, timely and properly. The Seller is obliged to remove the defect without undue delay. The Seller can always replace defective performance with defect-free performance instead of removing the defect, if this is realistically possible and if it does not cause serious difficulties to the Buyer. 2) If it is a defect that cannot be removed and prevents the performance from being properly used, the Buyer has the right to withdraw from the contract. The same rights belong to the Buyer if these are removable defects, but the Buyer cannot properly use the performance due to repeated occurrence of the defect after repair or due to a larger number of defects. If it concerns other non-removable defects, the Buyer has the right to a reasonable discount from the product or service price. For online products purchased through the website www.pictusweb.sk, the statutory warranty period of 24 months applies. The warranty period according to this paragraph begins from the receipt of performance by the Buyer. Receipt of performance is considered providing login data for the buyer after payment of the purchase price by the Buyer. In case of complaint, grievance or suggestion, the Buyer can contact the Seller at email address peter.varga@pictusweb.sk. If the complaint is justified and depending on the nature of the performance defect, for non-removable defect the Buyer has the right to withdraw from the contract and the Seller will return the purchase price of the complained online product or service to the Buyer within 48 hours from confirmation of the complaint with simultaneous immediate (i.e. immediately after delivery of withdrawal to the Seller) termination of validity of the Consumer's access data to the purchased online product. For removable performance defects, the Seller will provide the Buyer with the possibility of remedy of the stated defect based on the nature of the product. In case of withdrawal from the contract after partial defect-free use of online products, the Buyer will be returned an aliquot part of the purchase price.
In case of purchase of online products by a natural person, it is not possible to withdraw from the contract with the Seller and request return of the purchase price, as under provision § 7 para. 6 letter l) of Act No. 102/2014 Coll. on consumer protection when selling goods or providing services based on a contract concluded at a distance or contract concluded outside the seller's business premises, the consumer cannot withdraw from a contract whose subject is provision of electronic content other than on a tangible medium, if its provision started with the consumer's express consent and the consumer declared that they were properly informed that by expressing this consent they lose the right to withdraw from the contract. Return of the purchase price for electronic content in case of purchase of online products by a natural person is not possible if these GTC do not stipulate otherwise. Similarly, it is not possible to request return of the purchase price by the Buyer of electronic content in case of non-use of electronic content. In case a person purchases goods in connection with their business activity (determined by stating company ID on the purchase document), the right to withdraw from the purchase contract does not arise, as the Commercial Code does not allow this possibility.
The Seller declares that all personal data are confidential and will be used exclusively to fulfill the purchase contract between the Seller and Buyer and for related marketing purposes and will not otherwise be published and provided to third parties except for situations related to distribution or payment transactions concerning the ordered goods. More about personal data protection is stated in a separate section accessible on the Seller's website in the Personal Data Protection section. The Seller will use publication of the Buyer's story and successes achieved as a result of using the Seller's online products, i.e. for the purpose of so-called reference to the Seller's online products exclusively for the Seller's marketing purposes and for informing the public and only after prior consent of the Buyer. Special categories of personal data that reveal racial or ethnic origin, political opinions, religious belief or worldview, membership in political parties or political movements, membership in trade union organizations and health-related data will not be published except for data that the Buyer himself states in his story sent to the Seller.
The contracting parties are aware that all possible disputes arising in connection with the Seller's sales on their website will be resolved before Slovak Republic courts and according to generally binding legal regulations of the Slovak Republic.
These terms and conditions apply in the stated wording on the seller's website on the day of sending the electronic order in case there is no other written agreement between the participants. Date of last update: 01.03.2026